Privacy Policy

Effective Date: January 29, 2026

HAUST (“HAUST”, “we”, “us”, or “our”) operates the website https://haust.io and provides web development and digital marketing services. We are committed to protecting your privacy and processing personal data in accordance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By using our website or submitting information through it, you agree to the practices described in this Privacy Policy.

1. Company Information

Company Name: HAUST

Address: Sarajevo, Bosnia and Herzegovina

Email: info@haust.io

Website: https://haust.io

2. Information We Collect

2.1 Personal Data You Provide

We collect personal data when you voluntarily submit it through our contact forms or direct communication, including:

• Full name
• Email address
• Phone number (if provided)
• Company name
• Any information you include in your message

2.2 Automatically Collected Data

When you visit our website, we automatically collect certain technical and usage information, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on pages
• Referring URLs

This data is collected via analytics tools and cookies.

3. Purpose of Data Processing

We process your data for the following purposes:

• Responding to inquiries and contact form submissions
• Providing and improving our services
• Website performance analysis and optimization
• Marketing and business development analytics
• Legal compliance and security

4. Legal Basis for Processing (GDPR)

Under GDPR, we rely on the following legal bases:

• Consent: when you submit a contact form or communicate with us
• Legitimate Interest: for analytics, website optimization, and business operations
• Legal Obligation: where required by law

5. Cookies and Analytics

HAUST uses cookies and similar technologies to enhance functionality and analyze website usage.

Analytics

We use third-party analytics services (such as Google Analytics or equivalent) to understand visitor behavior. These tools may collect anonymized usage data.

You may:

• Disable cookies via your browser settings
• Opt out of analytics tracking where supported

6. Data Sharing

We may share personal data only with:

• Trusted service providers (analytics, hosting, CRM tools)
• Legal or regulatory authorities when required

We do not sell, rent, or trade personal data.

7. Data Retention

Personal data is retained only as long as necessary to:

• Fulfill the purpose for which it was collected
• Meet legal and accounting obligations
• Resolve disputes and enforce agreements

8. Your Rights

GDPR Rights (EU/EEA Residents)

You have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

CCPA Rights (California Residents)

You have the right to:

• Know what personal information we collect
• Request deletion of personal information
• Opt out of the sale of personal data (we do not sell data)
• Be free from discrimination for exercising your rights

Requests can be sent to info@haust.io.

9. Data Security

We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure.

10. International Data Transfers

As we operate from Bosnia and Herzegovina, personal data may be processed outside your country of residence. Where applicable, we ensure adequate data protection safeguards in accordance with GDPR requirements.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be published on https://haust.io with a revised effective date.

12. Contact

Email: info@haust.io

Address: Sarajevo, Bosnia and Herzegovina